Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up window will appear. It includes detailed info about all the actions that you can perform on the given page. Each popup appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a vast library of how-to videos clarifying how to use our hosting Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the answer you are looking for, have a gaze at our comprehensive FAQ section, which includes questions asked by real people and offers real solutions. We periodically update our FAQ section with new entries in an attempt to cover all the innovations and new additions to our system.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer support engineers available 24-7-365 and eager to assist you with any query. Each trouble ticket you send will be answered within 60 minutes (the average response time is only twenty minutes), so you will not have to wait a long time to get an answer to your question.
